EXCELLENT! I have spent many years looking for a Plastic Surgeon that I felt could be a part of my family. Dr. Kincaid and his entire staff made me feel like family from the start. Like many mothers, my breast dropped after weight gain, weight loss and breastfeeding both my children. I never imagined in a million years that ANYONE could put them back in better shape than they were before. Most importantly, my safety was their number one priority at all times. It is an understatement to say that I am pleased with the results. Truth is, I barely scarred, and the experience from start to finish was much easier than expected. Thanks to Dr Kincaid and his staff for taking such GREAT care of me, mentally and physically.