||I am writing to thank you for the beautiful job you completed! I commend you and your staff for the friendly, professional, caring, dedicated and accommodating experience I encountered in your office. From the time of my initial visit for consultation and even until today I am more than satisfied with the way I continue to be treated. Your team of devoted individuals made my experience a pleasure, and these words of gratitude and appreciation, fail to express how grateful I am for this whole experience.
In addition, I would like to express my gratitude for the comfort in being able to express my emotional needs without being rushed. I appreciate your ability to listen to my concerns about the surgery. I am thankful for your understand of me voicing my concerns as an African-American woman and having you be astute and sensitive enough to know that while all women have the same anatomy, there are distinctive cultural differences in body structure. Thank you for being culturally aware of my individuality and allowing me to be comfortable in expressing the look I desired. It is extremely rare to find a doctor who is sensitive to their patients' individual needs especially when the demands of the day forge time constraints that limit the amount of time you spend with each patient. It is rare to able to establish a trusting rapport with a doctor so quickly.
Also, I would like to thank Juanita for her genuine kindness, professionalism, and patience in answering my questions and being available to me in spite of the demands placed on her in the course of her busy day. Andrea was also kind a friendly. I thank God for your surgical team and their competence. They provided me every comfort necessary before and after surgery, and also assured me that all would be fine. I also appreciate Lulie's accessibility and diligence, in correspondence between my medical insurance company, and myself and her commitment to making the financial end of this experience painless.
Dr. Hodnett, I have truly been blessed by the masterpiece of art performed by your skilled hands upon my body, and by every encounter I've been engaged in by all your staff. Thank you, and God bless you all!*